When it comes to casual dining and indulgent burgers, Five Guys Basingstoke is a reliable favorite. Located at Unit R8, Lower Ground, Festival Square, Basingstoke RG21 7BE, this branch of the popular American chain offers the same bold flavors, generous portions, and relaxed vibe that have made Five Guys a household name.
The menu at Five Guys Basingstoke focuses on burgers, fries, and shakes, but what it does, it does exceptionally well. On my visit, I opted for a cheeseburger with double patties, fully customizable with toppings. The burger was juicy, flavorful, and freshly prepared to order. The ability to choose from a wide range of toppings—from classics like lettuce and tomato to jalapeños and grilled mushrooms—ensures every burger feels tailored and unique. The fries, cooked in peanut oil, were another highlight. Crispy on the outside, fluffy inside, and available in both Cajun and salted styles, they are easily some of the best fast-casual fries around.
The milkshakes at Five Guys Basingstoke deserve special mention. With mix-ins such as Oreo, peanut butter, and strawberries, they are thick, indulgent, and customizable. On staff recommendation, I tried a salted caramel and banana combination, which was rich, creamy, and the perfect complement to the burger and fries.
What sets Five Guys apart is its consistency and focus on quality. While it’s not the cheapest fast-food option, the portions are generous, the ingredients fresh, and everything is cooked to order. This ensures food arrives hot and flavorful every time. The open kitchen design adds an extra level of transparency, allowing diners to see their food being prepared.
Service at Five Guys Basingstoke is fast, friendly, and efficient. Staff are upbeat, welcoming, and helpful with recommendations. On my visit, despite the restaurant being busy, the team handled orders quickly and maintained a positive, customer-focused attitude.
The atmosphere is casual and lively, with the classic Five Guys red-and-white décor, upbeat music, and a buzzing vibe that appeals to families, groups of friends, and solo diners alike. Its location in Festival Square makes it convenient for a meal before or after shopping or catching a movie.
In terms of value, Five Guys Basingstoke sits in the mid-to-premium range for fast food. While it may be pricier than some competitors, the quality, portion sizes, and customisation justify the cost.
Overall, Five Guys Basingstoke delivers exactly what fans expect: delicious burgers, crispy fries, indulgent shakes, and friendly service in a fun, relaxed setting. It’s a go-to spot in Basingstoke for anyone craving comfort food done right.